These terms apply when you use camtechsolutions.co.zw, ask CamTech & Financial Solutions ("CamTech", "we") for a service, or use our apps and systems, including CAM POS and CamFiscal. By using them you agree to these terms. If a signed agreement or accepted quotation with us says something different, that document applies for that job.
Our services
- We offer company registration, tax and accounting, IT and software, websites and hosting, CCTV and access control, vehicle tracking, and the CAM POS and CamFiscal systems.
- Prices are given in a written quotation for each job. A quotation is valid for the period it states, and work starts once it is accepted and any deposit asked for is paid.
- Government fees (for example to the Registrar of Companies or ZIMRA) are set by those authorities and may change. Processing times at those authorities are outside our control.
Your part
- Give us information that is true, complete and on time. We rely on what you give us, especially for registrations and tax returns.
- Keep your passwords and login codes for our systems private, and tell us straight away if you think someone else has used them.
- Do not use our website, apps or systems for anything illegal, to harm others, or to try to get into parts you are not allowed to use.
Payments
- Invoices are due on the date shown on them. Subscriptions (for example CAM POS, CamFiscal, hosting or tracking) are paid in advance for each period.
- If a subscription is not paid, we may pause the service after giving you notice. Your data is kept for the period described in our Privacy Policy, so you can pay and carry on, or ask for a copy.
- Card and mobile-money payments are handled by our payment provider; we do not see or keep your card details.
Our apps and systems
- CAM POS, CamFiscal and our other systems are licensed to you for use in your business while your subscription is active. They remain ours; please do not copy, resell or take them apart.
- The sales, stock and customer records you put into them belong to you. We look after them as described in our Privacy Policy and give you a copy on request.
- We work to keep our systems available and backed up, but no system can be guaranteed to run without interruption. Keep your own records of anything critical, and tell us straight away if something is not working.
- You remain responsible for the information on your receipts and returns, and for meeting your own obligations to ZIMRA and other authorities.
Equipment and installations
- Cameras, trackers and other hardware carry the manufacturer's warranty. Our workmanship on installations is covered for the period stated in your quotation.
- Damage from misuse, power surges, tampering, or work by others is not covered.
This website
- The guides and articles on this website are general information for Zimbabwean businesses. Laws, rates and deadlines change, so check with us before acting on them for your own situation.
- The text, photos and design of this website belong to CamTech or are used with permission. You may share links to our pages, but please do not copy their content without asking.
- Links to other websites and platforms (such as Facebook, TikTok or Google) are for your convenience; those sites have their own terms.
Our responsibility
We do our work with reasonable care and skill. As far as the law allows, we are not responsible for indirect losses, such as lost profit or lost business, and our total responsibility for any job is limited to the amount you paid us for it. Nothing in these terms takes away rights you have under Zimbabwean consumer law.
Ending the service
You can stop a subscription by telling us before the next period starts. We can end a service if these terms are seriously broken, after telling you why. Either way, you can ask for a copy of your data.
Law and disputes
These terms are governed by the laws of Zimbabwe. If something goes wrong, please talk to us first and we will try to put it right. If we cannot agree, the courts of Zimbabwe will decide.
Contact us
Email info@camtechsolutions.co.zw or WhatsApp +263 71 356 2170.
Changes
We may update these terms from time to time and will show the date at the top. Changes do not affect jobs already agreed.